College Commencements 2019: A Recap

May is one of our busiest months of the year at Total Webcasting. In addition to our regular workload, each May includes dozens of college graduations across the state and beyond, and we tack on a few new customers each season. But now that we’ve gotten through May and the calendar has flipped to June (which has its own unique slate of jobs, including middle school and high school graduations), it is a great time to reflect on another successful college graduation season.

This year Total Webcasting covered commencement exercises for a variety of institutions large and small, public and private, including the University of Connecticut (UConn), Bard College, Wesleyan University, the City College of New York, the State University of New York (SUNY) at New Paltz, SUNY Orange, Albany Law School, and New York Institute of Technology. Some commencements spanned multiple days, many were outdoors (presenting weather-related challenges), and all of them were important to their respective viewers.

20190524_071046
The Saratoga Performing Arts Center (SPAC) served as an impressive venue for the Albany Law School commencement.

Thousands of family members, friends, and other loved ones tuned into our webcasts from all over the world to watch someone they love graduate from college. We were also excited to note the popularity of our real-time speech-to-text subtitles, which were accessed hundreds of times in each webcast. This technology is essential for many viewers, including those who prefer to read along with speeches. (You can read more about Total Webcasting’s real-time subtitles here.)

And as usual, the commencement exercises at UConn represented Total Webcasting’s coup de maître, highlighting the breadth of our capabilities. Comprised of 14 separate ceremonies held in three different venues across campus over the course of three days, UConn’s complete graduation agenda is a full and challenging one that requires virtually all of Total Webcasting’s resources—in terms of both personnel and equipment. Despite these challenges, 2019 featured another complete success at UConn, and for the commencement season overall.

A Webcast Fit for a President

The Hudson Valley of New York, where Total Webcasting is headquartered, boasts a variety of attractions and is a popular tourist destination for hikers, skiers, artists, mountain climbers, foodies, and many others. One particular landmark is the Franklin D. Roosevelt Library and Museum, located on the grounds of the former president’s homestead, a beautiful tract of land on the eastern bank of the Hudson River in Hyde Park.

FDR was the first U.S. president to establish a presidential library, which has since become a tradition. According to their website, “On the advice of noted historians and scholars, [President Roosevelt] established a public repository to preserve the evidence of the Presidency for future generations. Beginning a tradition that continues to this day, he raised private funds for the new facility and then turned it over to the United States government for operation through the National Archives.”

Each year, Total Webcasting makes a handful of (relatively) short treks across the river to the FDR Library and Museum to webcast an event. On April 15, 2019, the FDR Library and Museum hosted the talk, “Together, We Win: FDR, Frances Perkins and the ILO [International Labour Organization].” A majority of the program consisted of a dialogue among speakers, which included Mr. Guy Ryder, Director-General of the ILO, Ms. Martha Newton, Deputy Under-secretary with the Department of Labor, Mr. Scott Busby, Deputy Assistant Secretary in the Bureau of Democracy, Human Rights, and Labor (part of the U.S. Department of State), and Mr. Kelly Ross, Deputy Director of Policy of the AFL-CIO, among others. Together these influential speakers discussed the future of labor and fielded questions from the audience.

fdr2019
The panel members had some impressive credentials.

The webcast can be viewed here.

 

The Value of Customer Relations

We at Total Webcasting value the relationships we foster with customers, and work hard to build trust and good communication. Many of our customers have worked with us for over a decade and we hope to reach that milestone with many others.

Clifford Law Offices, based in Chicago, Illinois, is an example of a customer with whom we’ve developed an enduring relationship. On February 21, 2019, Total Webcasting traveled out to Chicago for the tenth consecutive year to webcast Clifford Law Offices’ continuing legal education (CLE) program. This year’s program, “The Path to Lawyer Well Being & Conscious Inclusion,” was a great success, drawing a webcast audience of almost 3,000 lawyers and helping them earn two hours worth of Illinois CLE credits.

clifford2
The panel for Clifford Law Offices’ 2019 CLE program.

Fortunately, Total Webcasting has many long-lasting relationships with clients, which is reflective of our reliability and proficiency as a company. In virtually every case, whenever Total Webcasting serves a new customer, we are called back for future work. It is one of our goals to continue to strengthen the business relationships we have, as well as discover new customers and build strong connections with them.

Total Webcasting Shares Conference Across the World

The International Conference on Protection and Accountability in Burma took place on February 8-9, 2019, at Barnard College in Manhattan, and Total Webcasting was there to offer its services on both days.

The conference focused upon the ongoing genocide and related conditions in Myanmar, an arguably underreported and neglected humanitarian crisis. According to the conference flyer, “the conference [was] designed to call the world’s attention to, and educate the international public at large about, the twofold need of protection and accountability which Rohingya genocide survivors and other ethnic and religious minorities such as Kachin, Shan, Karen, Myanmar Muslims, etc. demand and deserve.” The two-day conference was comprised of panels and keynote addresses that brought “together leading Rohingya campaigners, renowned genocide scholars, engaged international law practitioners, UN [United Nations] officials, and international friends of Rohingyas.”

Capture
A panel from the first day of the conference.

Many of the in-room attendees came from overseas, and Total Webcasting’s Analytics Report for the webcast audience mirrors these diverse demographics. To date, viewers from more than 300 locations across the world have accessed the conference footage, including a global audience from over 200 cities for the live webcast. The conference was not only popular here in the United States and Southeast Asia (where Myanmar is located), but also in Canada and Europe.

Given the statistics in our Analytics Report, it appears that the conference’s goal of drawing attention to and educating the international community about the crisis in Myanmar was achieved. Total Webcasting is proud to support efforts like this to educate and highlight matters of global import.

Watch the full conference here!

Total Webcasting Introduces TW.AI, Real-Time Transcripts and Captioning for Live Webcasts, Powered by IBM Watson

Total Webcasting, a longtime leader in full service webcasting, has fully implemented TW.AI, an automated live transcript and captioning application as a part of Total Asset Manager, or TAM, Total Webcasting’s publishing platform.

Total Webcasting’s developers and engineers have been tackling the many challenges associated with the use of AI (artificial intelligence) for transcripts and captions in a live production environment. From professional high-quality audio acquisition to grammar and timing, Total Webcasting has now mastered the techniques required for acceptable use. Having completed the final step of integrating the processes into the Total Webcasting workflow, this enhanced service is now an industry standard to be followed. Additionally, this application provides in-room assistive technology by displaying the captions in real time for those attending in person.

As a way to introduce TW.AI, Total Webcasting is including this Value Added Service at no charge.

Total Webcasting Assists NYS Office of Mental Health Spread the Word

Healthcare has come to the forefront of America’s collective conscience of late, and that is no different here in New York State. However, if customers cannot reach healthcare services because of a disability or other obstacle, the quality of that care is moot.

With this hindrance in mind, during the months of November and December 2018, the New York State Office of Mental Health has been hosting listening sessions all across the state aimed at studying ride sharing services for their customers with disabilities. According to the OMH website, these listening sessions will help them “analyze current service options, the need and demand for accessible services, and identify opportunities and barriers to increasing these options for customers with disabilities.”

In order to canvas needs across New York, OMH scheduled the listening sessions in five key locations. The first was held in Buffalo on Nov. 27, the next in Syracuse on Nov. 28, and the third in White Plains (Westchester County) on Nov. 30. The final two are scheduled for Dec. 11 in Albany and Dec. 18 in Greenlawn (Long Island).

Total Webcasting is working with OMH to further enhance accessibility and outreach for all five of these important listening sessions, as well as a final presentation on findings to be held in January, by webcasting all of it live and providing archived footage to be watched again (or anew) on demand. It is imperative to spread the word on matters where one’s health and wellbeing are concerned, and Total Webcasting is proud to lend a hand.

Interested in keeping up with these listening sessions, or care to review what has been covered at the other locations? Follow the links below to stay informed (these will be updated as the final sessions occur).

Buffalo: November 27

Syracuse: November 28

Westchester: November 30

Albany: December 11

Long Island: December 18

Metastatic Breast Cancer Conference Shows Total Webcasting’s Range

As our previous blog posts reflect, Total Webcasting covers a varied assortment of events presented by a diverse range of clientele. From parades that celebrate culture and heritage to conferences hosted by global non-profit organizations to college commencement ceremonies, Total Webcasting has been there to enhance and maximize viewership.

On Saturday, October 27, Total Webcasting was in New York City for the New York Metastatic Breast Cancer Conference, hosted by the Susan G. Komen foundation (known formerly as Susan G. Komen for the Cure and The Susan G. Komen Breast Cancer Foundation). The conference consisted of keynote speakers, breakout sessions with audience interaction, and expert panels, and aimed to provide “learning, fellowship, pampering and the most current information on treatments, research trials, patient support and national issues related to metastatic/stage IV breast cancer (MBC).”

Komen1

This year’s New York Metastatic Breast Cancer Conference has been popular viewing all across the country—both the live webcast and on demand—but has also attracted viewers from across the pond in Europe (France, Germany, Austria, etc.) and other countries.

Total Webcasting is proud to provide our services to a variety of customers, which include non-profits, state and local government organizations, educational institutions, private firms and businesses, and healthcare and sports organizations, among others.

Whatever your message may be, Total Webcasting can help you increase viewership and accessibility, just as it has for so many others!